FAQ
Serving Rock & Walworth Counties
(608) 322-5605
Serving Rock &
Walworth Counties
(608) 322-5605
Frequently Asked Questions
Dry times can vary based on humidity, carpet thickness, and airflow, but most carpets dry within 4 to 8 hours. We recommend keeping foot traffic light during this time and running fans or opening windows to speed up the process.
We always aim for the best possible results, but not every stain can be fully removed. Some substances like certain dyes, bleach spots, or old, set-in stains—can permanently alter carpet fibers. That said, our professional equipment and cleaning solutions give us the best chance at significantly reducing or eliminating even tough stains.
We use hot water extraction, commonly referred to as steam cleaning. This method is highly effective at removing deep-seated dirt, allergens, and bacteria without leaving behind sticky residues, making it safe and thorough for both carpets and upholstery.
Yes! In addition to wall-to-wall carpets, we specialize in cleaning area rugs, furniture, and automotive interiors. We tailor our cleaning process to each material type to ensure a safe and effective result.
Pricing depends on the size of the area, the type of carpet, and the level of soiling or staining. We’re happy to provide a free estimate based on your specific needs — no surprises, just honest pricing.
No. In fact, regular cleaning extends carpet life by removing abrasive dirt and debris that break down fibers over time.
The time needed depends on the size and number of rooms or items being cleaned. On average, a standard residential carpet cleaning takes about 1 to 2 hours, while upholstery or auto interiors may take less. We’ll always give you a time estimate before we start.
To help us work efficiently, we recommend removing small items, breakables, and anything fragile from the areas being cleaned. Light furniture, like chairs or small tables, can be moved if possible. Don’t worry about the big pieces — we’ll work around or under larger furniture as needed. If you have pets, it’s also a good idea to keep them in a safe, quiet space during the cleaning.